Ever happened that you booked flights beforehand and your plan changed afterward? Believe me, you are not alone in this scenario. Flight cancelations are way more common than you think. Therefore, airlines these days offer a dedicated policy to handle this situation gracefully.

If you are flying with Hawaiian and experiencing a last-minute plan change, don’t lose your calm. Read the Hawaiian Airlines cancellation policy and act accordingly. This air carrier is known for its passenger-friendly approach, so you can count on them and cancel your flight ticket in a few simple taps. Read further to get the details here.

Understanding the Hawaiian Airlines Cancellation Policy

Before calling off your upcoming Hawaiian journey, you’re advised to read the key highlights of the airline’s cancellation policy to avoid any surprises later on. The cancelation and refund conditions depend on the fare type and flight route. So, keep scrolling the page and find the terms and conditions here.

  • Most Hawaiian Airlines flight tickets are non-refundable.
  • Wholly unused Hawaiian tickets are valid for transportation for one year from the date of purchase.
  • Partially used tickets are valid for transportation for one year from the date of first use.
  • Main Cabin Refundable Fares are fully refundable if you cancel the flight ticket before departure.
  • However, the airline offers no refund for Main Cabin Refundable fares if you don’t make Hawaiian Airline cancellation prior to the flight take-off time.
  • No refund will be issued for canceling the Extra Comfort Seats if they are not linked with a Main Cabin Refundable Fare.
  • Refundable Tickets will automatically become non-refundable after departure or if a part of the ticket is used.

How to Cancel Hawaiian Airlines Flights?

Have you made up your mind about canceling Hawaiian Airlines flight tickets? In that case, please call the airline’s customer service number and speak to the representative regarding the same. Be mindful that Hawaiian Airlines won’t allow cancelations online, and calling the toll-free number is the sole option left.

Here’s how to begin.

  • Start by dialing the airline’s hotline,1-800-367-5320, to reach the Reservations Department.
  • The number is available 24 hours a day and seven days a week.
  • Once you connect to the automated IVR, listen to the prompts carefully.
  • Press the right number to redirect your call to Hawaiian Airline’s customer service representative.
  • Share your cancelation request and provide them with the booking details so they can access your trip information.
  • Give them some time, and they’ll cancel your flights in no time.
  • Ask them if you are eligible for a refund.
  • If so, please apply for the same and wait for some time to get the amount.

What is Hawaiian Airlines’ 24-Hour Cancelation Policy?

What if you have made bookings in the Main Cabin Basic or other non-refundable fares? Will your money go in vain when canceling the flight ticket, or if is there any way out to handle the situation? Don’t worry, the airline offers a risk-free window to give Main Cabin Basic travelers a chance to cancel their tickets and get their money back.

Get familiar with Hawaiian Airline’s 24-hour cancellation policy and proceed accordingly. Here are the details.

  • Travelers can cancel their Main Cabin Basic tickets within 24 hours of booking and get a full refund.
  • Make sure your flight is at least seven days ahead of the departure.
  • The airline’s 24-hour cancelation policy is applicable to all fare types and flight routes.
  • So, if you are traveling with non-refundable fares, make sure to decide within 24 hours of booking and act accordingly.

Does Hawaiian Airlines Charge a Cancellation Fee?

All set to cancel your Hawaiian flight? Hold on and check the airline’s cancelation charges to avoid the last-minute fuss. The fee depends on your flight route and traveler type (adult/ child). Scroll down and find the details here.

  • For Flights from Japan to the US: A cancelation fee of JPY 30000 is charged for adults and JPY 22500 for children.
  • Flights from North America to Japan: Hawaiian Airlines flight cancellation fee for flights traveling from North America to Japan is USD 200.00 (adult/ child fares).
  • For flights from Hawaii to Japan: The cancellation fee is USD 250.00 (Adult/ child fares).

Passengers are recommended to check the cancellation fee and charges before calling off their Hawaiian journey.

What is Hawaiian Airlines Refund Policy?

Now that you’ve got the basics of the airline’s cancelation policy, it’s time to find the key highlights of the refund conditions and see who’s eligible to get a refund. Before you cancel a Hawaiian Airlines flight, please get through all the terms and conditions to avoid losing money afterward.

  • The airline will issue a refund in the following conditions.
  • If the airline refuses to allow you to travel.
  • For voluntary flight delays and cancelations.
  • If you surrender the unused portion of your tickets to us
  • Passengers are entitled to a refund if no portion of their ticket has been used. You will get an amount identical to the fare applicable to the original ticket.
  • The airline may take 7 to 20 business days to issue a refund. For more details, you can speak to the live agent at Hawaiian Airlines and get help.
  • The airline will issue a refund of an amount equal to the difference between the fare and charges of the original ticket and the fare and charges of the used portion.
  • Hawaiian Airlines won’t issue a refund for partially used tickets for the following combination.
If the following destinations are mentioned on the ticketAnd the flight finishes at
  • Make sure your tickets are purchased from the airline’s official site before initiating the Hawaiian Airlines cancel flights process.
  • No refunds will be issued for tickets canceled after 12 months of the original date of issue.
  • A service fee will be charged on refunded tickets if you refuse to accept the travel credits.

Summing Up

In conclusion, canceling Hawaiian Airlines flights is no rocket science as long as you stick to the Hawaiian Airlines Cancellation Policy. Please don’t skip any terms and conditions to avoid unpleasant surprises later on. Make sure you cancel your flight ticket on time to get a refund. Do you need more assistance? Reach out to the airline’s customer service and seek help to make cancelations easier.


Does the airline charge any service fee on refunded tickets?

Yes. Refunded tickets are subject to the service fee based on the flight route, such as $25 for tickets within Hawaii and $100 for tickets within the Continental USA.

Can I get a refund for Hawaiian tickets purchased from a third-party site?

Yes, you can get a refund, but you must contact the third-party site agent for the same. The airline won’t handle such requests.